Facilitador® has brought together an impressive team of individuals with practical, real-world experience in helping companies define and attain their objectives.
The team’s diverse background and innovative spirit differentiates us from other companies. Our boutique approach allows us to offer our clients a quick and personalized response to each of their individual needs and requirements.
Dr. Michael Aumann
CEO and Chief Learning Architect
Michael’s passion for helping organizations and individuals achieve new levels of human performance led him to co-found Facilitador in 2001. He has 26+ years of experience bringing strategic value to the operations, human resources, and training and development departments he works for across multiple industries and cultures. As of today his solutions have touched well over one million people in more than one hundred countries. Michael holds a Doctorate and a Master’s Degree in Education with a focus on Workplace Learning from the University of Pennsylvania (Wharton / Graduate School of Education) where his research focused on why people learn and don’t apply.
Claudia Dornbusch, M.S.
COO and Director of Client Services
As co-founder, COO, and Director of Client Services, Claudia oversees all of our development teams during the project lifecycle to ensure full client satisfaction. She has over 20+ years of experience managing complex knowledge transfer projects spanning multiple SMEs, countries and languages. Her customer-centric approach and attention to detail make her a natural at surpassing client expectations and ensuring the process is smooth and trouble-free. Claudia has multiple certifications in Instructional Design, Web-based Training, Project Management, and eLearning design. She graduated Magna Cum Laude from Barnard College and holds a Master’s Degree in Journalism from Columbia University.
Our team includes a wide range of experienced professionals in the following fields:
- Project managers
- Instructional designers
- Technical writers/editors
- Interviewers/ documenters
- Performance improvement consultants
- Behavioral psychologists
- Distance learning facilitators
- Web designers/ graphic designers
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